Benefits:

401(k) matching
Dental insurance
Health insurance

We’re looking for a highly organized and motivated HR Administrator / Office Assistant to support both human resources and office operations. This hybrid role is essential in ensuring smooth day-to-day business functions, top-tier customer service, and accurate HR and financial administration in a fast-paced environment.

Key Responsibilities

Human Resources Administration

Maintain and update employee records, both digital and physical
Assist in payroll processing by providing relevant data such as absences, bonuses, and leaves
Coordinate and schedule interviews, orientations, and training sessions
Support onboarding processes and ensure compliance with HR policies and procedures
Respond to employee inquiries regarding HR-related matters

Administrative Support

Answer and direct phone calls, providing excellent customer service
Manage office schedules, appointments, and meetings
Prepare and distribute correspondence, memos, and reports
Maintain organized filing systems and office supplies inventory
Handle incoming and outgoing mail and emails
Assist with internal communications and customer correspondence

Finance & Bookkeeping

Handle accounts payable transactions
Maintain accurate financial records and organized files
Assist with accounts receivable processes when needed

Technology & Compliance

Coordinate office technology setup, maintenance, and backups
Prepare KPM reports and maintain accurate records
Manage subcontractor certifications, insurance, and other documentation needs.
Ensure compliance with corporate and third-party program requirements
Support marketing dept with administrative tasks as well as mailings, event planning, and website updates

What We’re Looking For

Required

High school diploma or GED (Associate degree in business/accounting preferred)
2+ years of experience in HR administration or office management
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication, organization, and multitasking skills
Strong attention to detail and a proactive, problem-solving mindset
Ability to handle confidential information with discretion

Preferred

Knowledge of labor laws, payroll practices, and HR systems and best practices
Experience in the restoration, cleaning, or insurance industries
Familiarity with Xactimate® or other proprietary software

Working Conditions

Standard office environment with prolonged periods of sitting
Occasional lifting of office supplies up to 15 pounds

Why Join Us?

Supportive team culture
Variety in daily responsibilities
Opportunity to grow within the company

Compensation: $40,000.00 - $55,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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